Privacy Policy

Last updated: April 5, 2026

Modern Yogi Limited (“we,” “us,” or “our”) operates modernyogi.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

We are committed to protecting your privacy in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

1. Our Privacy Officer

We have designated a Privacy Officer who is responsible for overseeing our compliance with applicable privacy laws and handling any privacy-related questions or requests.

Shashank Sharma — Privacy Officer Modern Yogi Limited 252 Church Street, Toronto, ON M5B 1Z2 📧 contact@modernyogi.ca

2. Information We Collect

Information you provide to us

When you place an order, create an account, subscribe to our newsletter, submit a product review, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information.

Payment card details are processed directly by Stripe and are not stored on our servers. We receive only a transaction confirmation and the last four digits of your card.

Information collected automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to collect this information. For full details, please see our Cookie Policy.

3. Legal Basis for Collecting Your Information

We collect and use your personal information on the following bases:

Contractual necessity — to process your orders, arrange shipping, handle returns, and manage your account. Without this information we cannot fulfil your purchase.

Consent — for marketing emails and newsletters, you have actively opted in. For non-essential cookies (analytics and advertising), you have provided consent through our cookie consent tool. You may withdraw either form of consent at any time.

Legitimate interests — to analyse how our website is used, prevent fraud, and improve our products and services, in ways that do not override your privacy rights.

Legal obligation — to retain certain records (such as transaction data) as required by Canadian tax and accounting law.

4. How We Use Your Information

We use the information we collect to fulfil and manage your orders, including processing payments, arranging shipping, and sending order confirmations and updates. We use it to communicate with you about your account, respond to your enquiries, and notify you of changes to our policies. If you have opted in to our newsletter, we use your email address to send you marketing communications about new products, promotions, and yoga-related content. We use automatically collected data to analyse website performance, improve our services, and prevent fraud.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We share your information only with trusted third-party service providers who help us operate our business. Each provider is contractually required to handle your information securely and only for the purposes we specify. These providers include:

Stripe — payment processing. Your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe’s privacy policy is available at stripe.com/privacy.

Shipping carriers — to deliver your orders, we share your name, shipping address, and phone number with the carrier fulfilling your shipment.

Omnisend — our email marketing platform. If you have subscribed to our newsletter or marketing emails, your name and email address are stored with Omnisend to manage and deliver those communications. Omnisend’s privacy policy is available at omnisend.com/privacy.

Google Analytics — we use Google Analytics to understand how visitors use our website. Data collected is aggregated and does not identify you personally. Google’s privacy policy is available at policies.google.com/privacy.

Meta (Facebook) Pixel — we use the Meta Pixel to measure the effectiveness of our advertising and to deliver relevant ads on Facebook and Instagram. Meta’s privacy policy is available at facebook.com/privacy/policy.

Wiser Reviews — we use Wiser Reviews to collect and display product reviews. If you make a purchase, Wiser Reviews may send you a review request email using your name and email address. Wiser Reviews’ privacy policy is available at wisernotify.com/privacy-policy.

CookieYes — we use CookieYes to manage cookie consent on our website. CookieYes records your consent preferences and stores a log of consent for compliance purposes. CookieYes’ privacy policy is available at cookieyes.com/privacy-policy.

We may also disclose your personal information if required by law, court order, or governmental authority, or where we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Cross-Border Data Transfers

Some of the third-party service providers listed above — including Stripe, Google Analytics, Meta, Omnisend, Wiser Reviews, and CookieYes — are based in the United States or other countries outside Canada. When your personal information is transferred to these providers, it may be subject to the laws of those countries, including laws that may permit government access to personal information without notice.

We take reasonable steps to ensure that any personal information transferred outside Canada receives a comparable level of protection, including through contractual obligations with our service providers.

We currently fulfil orders within Canada only. If we begin shipping internationally in the future, we will update this policy to reflect any additional cross-border data considerations.

7. Cookies and Consent

We use cookies and similar tracking technologies on our website. Non-essential cookies — including analytics and advertising cookies — are only activated after you provide explicit consent through our cookie consent tool (CookieYes), which is presented when you first visit our site.

You can update your cookie preferences at any time by clicking the cookie settings link on our website. You may also control cookies through your browser settings, though disabling certain cookies may affect the functionality of our site.

For a full description of the cookies we use and how to manage them, please see our Cookie Policy.

8. Marketing Communications & CASL

We send marketing emails only to customers who have expressly opted in, in compliance with Canada’s Anti-Spam Legislation (CASL). You may withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us at contact@modernyogi.ca. We will process your request promptly and you will not receive further marketing emails.

9. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, and reporting requirements.

Order and transaction records are retained for a minimum of seven years in accordance with Canadian tax law. Account information is retained until you request its deletion. If you unsubscribe from our marketing emails, your email address will be removed from our active marketing list promptly, though a record of your unsubscribe request will be kept to ensure we do not contact you again.

10. Your Rights Under Canadian Privacy Law

Under PIPEDA, you have the right to:

Know what personal information we hold about you and how it is used
Access your personal information upon written request
Request correction of inaccurate or incomplete information
Withdraw consent for collection or use of your personal information, subject to legal or contractual limitations
Be notified in the event of a data breach that poses a real risk of significant harm to you

Quebec residents have additional rights under Law 25, including:

Data portability — the right to receive your personal information in a structured, commonly used technological format
De-indexation — the right to request that we cease disseminating your personal information or de-index any hyperlinks associated with your name where that information could cause you harm
Automated decision-making — the right to be informed if your personal information is used in automated decision-making, and to request human review

To exercise any of these rights, please contact our Privacy Officer at shashank@modernyogi.ca. We will acknowledge your request promptly and respond within 30 days as required by law.

11. Data Breach Notification

In the event of a breach of security safeguards involving your personal information that poses a real risk of significant harm, Modern Yogi Limited will notify you and the Office of the Privacy Commissioner of Canada as soon as feasible, in accordance with PIPEDA’s Breach of Security Safeguards Regulations. We maintain internal procedures to detect, contain, and respond to security incidents promptly.

12. Children’s Privacy

Our website is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that personal information has been collected from a person under 18, we will take immediate steps to delete it. If you believe we may have inadvertently collected such information, please contact us at contact@modernyogi.ca.

13. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers. Payments are processed by Stripe using industry-standard security measures, and your card details are never stored on our servers.

No method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee its absolute security.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we use, or applicable law. The “Last updated” date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

16. Complaints

If you are not satisfied with how we have handled your personal information or responded to your request, you have the right to file a complaint with:

Office of the Privacy Commissioner of Canada 🌐 priv.gc.ca 📞 1-800-282-1376

Quebec residents may also contact: Commission d’accès à l’information du Québec (CAI) 🌐 cai.gouv.qc.ca

17. Contact Us

For any privacy-related questions, requests, or concerns, please contact our Privacy Officer: